Transaction Monitoring: Pay Per Alert
Efficiently manage high volumes of transaction alerts with our flexible, quality-focused alert clearance service. Our model is crystal clear: priced per alert, ensuring you get optimal quality and productivity without hidden costs.
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Pilot our alert-based pricing and experience firsthand how EFI drives improved quality, efficiency, and clear cost control from day one.
Why EFI?
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In-Flight Management: Seamlessly integrate EFI’s experts into your existing processes without disruption.
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Transactional Pricing: Pay per alert with clear, predictable budgeting and no hidden costs.
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Continuous Learning: Regular calibration and knowledge-sharing to ensure consistent decision-making aligned with your risk appetite.
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Speed of Stand-up: Quickly deploy pilots and scale solutions rapidly to meet changing alert volumes.
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Analyst Selection: Highly skilled, incentivised analysts trained specifically to enhance alert accuracy and productivity.
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Alignment of Outcomes: Results-focused approach ensures your risk management and compliance goals are met effectively.
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Guaranteed Quality: Alerts below agreed quality standards are not charged—encouraging consistently high performance.
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Scalable and Flexible: Easily scale up volumes and adapt quickly to regulatory or internal process changes without compromising quality.
How it Works:
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Initial Calibration:
We align closely with your internal procedures and risk appetite through structured calibration sessions, ensuring consistent, high-quality decision-making.
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Flexible Alert Handling:
Alerts are managed efficiently by our specialised teams. Our analysts are incentivised per alert, enhancing both speed and accuracy.
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Transparent Cost Structure:
Our pricing is fixed per alert. Training, sick leave, and holiday absences never affect your costs.
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Quality Assurance:
Regular calibration across Level 1 and Level 2 teams ensures accuracy and compliance, reducing unnecessary escalations.
Solutions Tailored to You
EFI offers tailored solutions designed specifically to address your key challenges. Our approach enables you to effectively manage increased alert volumes, particularly during system transitions or parallel implementations, ensuring seamless operations and ongoing compliance. Additionally, we provide flexible solutions to meet region-specific language and regulatory requirements, including the option for EU-based operations, fully aligning with local data protection and compliance standards.
Not Sure Yet? Start With a Pilot
Begin with a flexible pilot to assess service compatibility, operational integration, and quality outcomes. EFI collaborates closely with your team through structured stand-ups and workshops, ensuring smooth knowledge transfer and alignment with your internal processes
Expert Analysts, Incentivised for Quality and Speed
Our analysts aren’t just highly trained — they’re genuinely motivated to deliver their best work. Each case is reviewed against strict quality standards, and performance is tied to outcomes, not just output. This approach creates a culture of accountability, where attention to detail and sound judgement aren’t optional — they’re the standard. The result? Consistently high-quality alerts, faster throughput, and fewer errors that require rework or escalation.
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We also train and assess analysts using a custom-built case simulator, designed around real-world examples rather than theoretical testing. This approach results in better-prepared analysts who can confidently handle live scenarios from day one, improving quality and reducing time to full productivity.
Set Up to Clear Procurement Hurdles
We know vendor risk processes can be a nightmare — slow, repetitive, and often the biggest blocker to getting started. That’s why we come prepared. With experience working as a material outsourcer to major banks, we understand what’s needed to move quickly without cutting corners. From filling out due diligence packs to aligning with your procurement team, we streamline the onboarding so you can get the proof you need without months of back-and-forth.
